Updated May 2018
Policy key definitions:
"I", "our", "us", or "we" refer to the business, [Clare Drake].
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.
Personal information collected
We collect information from you through the online forms, emails we send that you read and click, the pages you visit on our website after clicking emails or completing online forms.
Data you provide with consent is held until you withdraw that consent.
How your personal information is used
Providing and personalising our services and website
Dealing with your enquiries and requests
Administering orders and accounts
Providing you with information about products and services
Understanding what is of interest to you to improve and provide the most relevant content
We use consent and legitimate interest as the GDPR basis to store and process your data.
Legitimate interests include
Responding to enquiries you make whether by email or contact form
Tailoring information based on your activity, such as what content you show interest in
Sending emails with marketing information
If at any point you would like to opt-out or withdraw previously given consent please contact us using the details at this end of this policy. All our marketing emails contain unsubscribe links.
Cookies and analytics
We will not sell, barter or rent your data. We may use third party suppliers to help us process your data but only for the purposes identified in this policy.
Our website and communications may include links to third parties. We are not responsible for the privacy policies and practices of any third party to whom we link.
Your rights include:
Request the personal data we hold about you.
Complain to a supervisory authority if you believe we have misused your data